PARTNERS

FAQ

Frequently Asked Questions

Explore the section below to find answers for our most frequently asked questions. We’ll update this list continually, but if you have any urgent questions please feel free to reach out using the contact form on this page. We’ll do our best to get back to you within 24 hours and help you in whatever way we can. If you’d like to schedule a call before booking, please use the same form below to complete your request.

The venue I want is under construction. What kind of guarantees do you have? What if it doesn't open in time?

We take opening dates very seriously and guarantee all bookings – including deposit. We know that you and your guests need to take off work, make travel plans, and save up for the trip. To ensure that we're open on time, each venue is actually scheduled to open for public bookings 2 months prior to the first wedding reservation. This means that by time your big day comes around, we've already worked out all the kinks and have a smoothly running operation.

Why do I have to book 5 days for my wedding?

Requiring 5 day reservations enables us to fill our calendar in the most efficient way possible and offer low prices on all our services. For the time being, we are unable to accommodate shorter or longer events.

What is your refund policy?

Full refunds for deposits are available for 60 days (unless within 4 months of the event date). Full refunds are available for all guest room and activity bookings until 30 days before your stay.

What kind of food do you serve?

Our restaurants and bars serve a variety of food options for our guests – from local specialties to kids menus, vegetarian/vegan, gluten-free, and keto options. Couples are able to request special meals for their wedding day – basically anything you'd like.

Are wedding cakes included?

Yes! Our chefs and the bakery team are experts at creating beautiful, delicious wedding cakes. Let us know what kind you'd like and how you'd like it decorated and we'll make it happen! Please note that additional charges may apply for unusual or extremely elaborate requests.

What drinks are included for free?

On your wedding day we'll serve unlimited free beer, wine, and a specialty cocktail of your choice. Please note that we are legally required to stop serving anyone who acts or appears to be overly intoxicated – per state serving laws.

What does ``free wedding day meals`` mean?

On your wedding day we'll serve up to 4 meals options of your choice, along with a light lunch, appetizers, and deserts throughout the day/evening. If you're not sure what you'd like to serve, your wedding planner will be happy to make suggestions.

What types of rooms are available?

Please see the ``Rooms`` page for more details

Can we bring our own alcohol?

Unfortunately, due to state alcohol laws and liability reasons, you and your guests may not bring alcohol with you to our properties.

Are fireworks allowed?

No, due to fire hazards on-site and throughout the surrounding natural areas, fireworks are strictly forbidden.